Downloading Issue

[KilleenMorrison]

I bought several things on the sims3 shop thing and I try to download them but at the bottom left of my computer it will either say "waitings for the store.sims3.com" or "javascript:getDownloadAuthToken('store.thesims3.com', 'OFB-SIM3;36025');

How do I solve this problem?

[KilleenMorrison · Accepted solution]

Actually, I found out that google crome doesnt work very well with the sims3 so I downloaded everything with firefox. Thank you for all the help guys!

[crinrict]

Are you trying to download through the ingame Store or the website ? 

Make sure nothing is blocking the connection (firewall, anti virus, another program)

Here's a list of programs that are known to cause a conflict: https://help.ea.com/article/programs-that-may-cause-conflicts-with-origin

[KilleenMorrison]

I'm still having trouble and I am starting to freak out. Any other ideas?

[crinrict]

Are you trying to download through the ingame Store or the website ? 

[KilleenMorrison · Accepted solution]

Actually, I found out that google crome doesnt work very well with the sims3 so I downloaded everything with firefox. Thank you for all the help guys!