Re: Can't sign into my Sims3 account

by crinrict
Reply

Original Post

Can't sign into my Sims3 account

★★★ Newbie

I even created a new account to change the email + password since it didn't let me sign in, I waited 24 hrs to see if it was that and nothing, it says that my account exists and when I put the password it doesn't do anything. Please help, thanks! Standard smile

Message 1 of 4 (944 Views)

Re: Can't sign into my Sims3 account

Hero

Is this ingame or on the webpage or on Origin ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 4 (942 Views)

Re: Can't sign into my Sims3 account

★★★ Newbie

I can log In into Origin but not the webpage or In Game

Message 3 of 4 (938 Views)

Re: Can't sign into my Sims3 account

Hero

You need to talk to a game advisor about that

The AnswerHQ is about Users helping Users.

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Describe your issue with a few words
  4. Select Product: The Sims 3
  5. Select Category: Billing/Purchasing or Account Management
  6. Select Platform: PC
  7. Click Find solution
  8. Scroll down and click I still need help
  9. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 4 (933 Views)