Re: Can't register for Sims 3 community

by TakahashiAkihiko
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Original Post

Accepted Solution

Can't register for Sims 3 community

★★ Novice

I fill everything out, click submit and nothing happens! The page just keeps refreshing...

Message 1 of 3 (15,868 Views)

Accepted Solution

Re: Can't register for Sims 3 community

★★★★★ Expert

Delete your browse history and try a different browse that shod fix it if not then 

 

For this you will need to contact Origin/EA support they will gladly help you whit this problem on how to do that see the steps below 

 

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

 

Click the following link and log in: https://help.ea.com/en/

 

Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

 

On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

 

If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

 

Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

 

You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.

 

after this you will get a live chat or a callback depending on what you chosen whit an EA agent that will be glad to help you

 

if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here 

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Message 2 of 3 (17,965 Views)

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Re: Can't register for Sims 3 community

★★★★★ Expert

Delete your browse history and try a different browse that shod fix it if not then 

 

For this you will need to contact Origin/EA support they will gladly help you whit this problem on how to do that see the steps below 

 

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

 

Click the following link and log in: https://help.ea.com/en/

 

Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

 

On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

 

If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

 

Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

 

You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.

 

after this you will get a live chat or a callback depending on what you chosen whit an EA agent that will be glad to help you

 

if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here 

Message 2 of 3 (17,966 Views)

Re: Can't register for Sims 3 community

★ Novice

Ok, Guys. I had the exact same problems. I've had all of the problems, and I tried to register for hours.

 

- Persona invalid

- Page keeps refreshing

- Keeps opening new tabs and restarting the process

Etc

 

So, I was using internet explorer, I have a HP PC and I had tried most of the ways of fixing it suggested, eg register from 'My Page', delete catche, etc Then I downloaded chrome and all my problems were solved, I registered first try, not joke. Hope this saves someone some trouble. Please download chrome to register

Message 3 of 3 (4,918 Views)