Can't register code [sims 3]

[yakfarm]

I have installed Sims 3 World adventure by disk quite a while ago, and i wanted to register the code online.

However, it doesn't work in both origin and thesims3 site.

The origin store says the code is already used,

while thesims3 site says it can't be registered.

Help please?

[crinrict · Accepted solution]

It's best if you contact a game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page

[crinrict · Accepted solution]

It's best if you contact a game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page

[Gorath_the_Elder]

You are writing in the Answers HQ website's message forum, not on the Help Center website.  We have no connection to the Sims' main website, either.  If you haven't somehow created duplicate player accounts, then only a Game Adviser can assist you.  All of them are on the Help Center, but you waited to the weekend, when only a mere skeleton size number of them are at work.  You can wait an hour and more, easily on a Saturday, longer on Sundays. 

The best time is supposed to be 10AM to 6PM, weekdays.  Here is a walkthrough about connecting: 

How to: Contact an EA Adviser.

Hmph!  Crinrict types too fast and uses macros

[crinrict]

Yeap. Queen of macros