March 2018 - last edited March 2018
Hey, when I opened my game today my family and my town was gone + the expansion packs.
It was like starting the game all over again with the toturials. I use origin to play the game but all of my expansionpacks are saved on my computer.
I really don`t understand what has happened, since I played it yesterday and saved everything and it was all fine.
I took a picture of the current saved game and its all there I think?
Hope you can help me with this problem.
Regards
Anita
March 2018
@Nebbdyret_92 Is your computer a pc or mac? Did you ever redeem the expansion packs in Origin? Where did you purchase the expansion packs?