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Can't download the Sims 3. How do I fix this?

by amazingzebra

Original Post

Can't download the Sims 3. How do I fix this?

[ Edited ]
★★★★ Novice

 I uninstalled the Sims 3 manually off my computer because the uninstall button didn't want to start up. I had all expantions downloaded on a internal D:/ drive and just formatted the D:/ drive since the Sims 3 was the only thing on there.

 I go back to download it again from Origin and it says:


The setup has detected that version 1.42.130 of the Sims 3 is already



This setup installs an earlier version of The Sims 3 (1.0.631).


You will have to uninstall the previous version before installing this




I have done a full entire sweep of my computer looking for all files related to Sims 3 in documents, program files, install shields, program datas, and completely deleted all files that came up under EA or Sims3 format. I restart my computer and try again and it says the same thing. So, frustrated, I try using my CD to download it. Even the CD says it cannot download.


Anyone mind helping?



Message 1 of 3 (1,141 Views)

Re: Can't download the Sims 3. How do I fix this?


Are you on a PC or Mac ?

Did you also clean out the registry ?


Did you also clean out the origin folder in programs ?


Good Luck and Happy Simmin


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 3 (1,135 Views)

Re: Can't download the Sims 3. How do I fix this?

★★★★ Novice

Thank you so much. Deleting the registry did work. :cattongue:

Message 3 of 3 (1,133 Views)

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