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Broken Simpoint Ads Play But Don't Pay

by lauravonawesome
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Original Post

Re: Broken Simpoint Ads Play But Don't Pay

★ Apprentice

Hi @EA_Mai ~ ads are back to not paying out for me; they worked fine for 2 days, but I watched 4 of them in a row (the Samsung ones) and none of them paid out.

 

I'd love to see this fixed *permanently* *for everyone* *asap*. Thanks again.

Message 31 of 156 (876 Views)

Re: Broken Simpoint Ads Play But Don't Pay

★★★★ Novice

@EA_Mai Hi! Could you please fix my account. Simpoints aren't being added to my account when i watch ads and the Cadillac ad is broken because before my issue started, it never would give me simpoints. 

Message 32 of 156 (841 Views)

Re: Broken Simpoint Ads Play But Don't Pay

★★★★ Novice

I thought this was solved, because ads worked fine for me for a few days. But now they are back to not paying! Could someone please fix this? I mean like REALLY fix it! It is so annoying spending a lot of time watching those ads for nothing!

Message 33 of 156 (817 Views)

Re: Broken Simpoint Ads Play But Don't Pay

★★★★ Novice
Message 34 of 156 (794 Views)

Re: Broken Simpoint Ads Play But Don't Pay

[ Edited ]
★ Apprentice

@EA_Mai

 

I'm in the same position as @Yoschi333~ ads worked fine for a week or so, but are back to not paying. The Momtastic ads play all the way through to the end and I get the "thanks for watching" message, but no SP.

 

It's been nearly  24 hours and the chunk of ads I watched this morning still have not been credited to my account. I hope someone is working on a permanent fix for this.

Message 35 of 156 (780 Views)

Re: Broken Simpoint Ads Play But Don't Pay

★★★★★ Novice

@EA_Mai The same thing happened to me as @lauravonawesome and @Yoschi333. My ads started paying during the week but I have not received any points for ads I've watched since Saturday.

Message 36 of 156 (747 Views)

Re: Broken Simpoint Ads Play But Don't Pay

★★★★ Novice

Same problem here. Ad's haven't paid out for me in over 48 hours.

Message 37 of 156 (718 Views)

Re: Broken Simpoint Ads Play But Don't Pay

★ Apprentice

Over 48 hours for me now as well~ I hope someone is working on it.

Message 38 of 156 (701 Views)

Re: Broken Simpoint Ads Play But Don't Pay

★★ Apprentice

48 Hours for me too!!

Message 39 of 156 (692 Views)

Re: Broken Simpoint Ads Play But Don't Pay

★★★★ Apprentice

Hi @EA_Mai,

 

well the bonus simpoint ads are not working at all again (they worked off and on for about 1 week). I waited a little while to post this just in case it would be random, but I see many people are having the same issue again. So here is what I have seen happening this time: 

 

After my last post on 6/1/17, when most of the Ads starting/were paying simpoints for that week, These are the ads that they took out of the Ad video watch lineup:  Edelbrock Pro Flow  /  AutoMeter Garage  /  Always Discreet at Walmart com  /  Olay Eyes  /  St. Barth Essentials / Mini Wax / Tekken 7 / Singapore Airlines

 

Then these ads started playing correctly and paying simpoints again after watching them during that one week time frame: Cars Direct / Lincoln MKC / Well Good leggings 

 

Then once the Ads listed below showed up in the line up to watch, all of the Ads stopped working and paying simpoints:

Fuji Film Ad / Singapore Airlines Ad

 

 

 photo 273133ee-5f11-499a-8b4f-8b30443cd2b1_zpsrd6m2uvr.jpg photo 237358b7-b2aa-4377-a9ec-5fd11b0db080_zpspo733jrs.jpg

 


 

The "Thank You For Your Patience while your Video is Loading" pop-up screen no longer comes up, so they fixed that issue

 

Out of the 3 different  "Sorry No Ad Available"  /  "No Survey Available"  /  "We are really sorry this offer is not available"

Only the "Sorry No Ad Available" comes up now.

 


 

The Video's that are playing all the way through and you get the "Sponsor Pay - Thanks for Watching" pop-up box (but do not pay simpoints are):

Cars Direct / Lincoln MKC / Well Good Leggings / Pampers / Premier Protein /

 

 photo ee98c486-f35f-4f94-8a05-d92620c35f4c_zps0abil1bq.jpg

 

 

The Videos that play All the Way Through - But never close out & the "Sponsor Pay - Thanks for Watching" Pop-up box Never comes up.

You have to Close these out manually or they just stay on your screen like the pic below shows and they do not pay simpoints:

Fuji Films Ad / Singapore Airlines / Monarch Casino / Suave /

 

 photo b224399a-cdc6-4eec-88ae-6ac0f8175eac_zpsthxdrn8g.jpg


 

And lastly, Whatever these two Ads are supposed to be (One is Bigger than the other)

They just come up a black screen and will not go away until you close them out Manually and they also Do Not Pay any simpoints:

 

 photo b8b1df96-9267-4718-aeb6-c79a0aa2505d_zpsmpehzcta.jpg photo f7ee42f8-0336-4b9f-88de-13c1da931139_zpsy3udtre4.jpg

Message 40 of 156 (674 Views)
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