ALL OF MY ORIGIN GAMES HAVE DISAPPEARED?

by eefs123
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ALL OF MY ORIGIN GAMES HAVE DISAPPEARED?

★★ Novice

Months ago i purchased and played the Sims 4, Sims 3 along with a few expansion packs of the Sims 3. I haven't played these games since about September, and i logged on to find that they had disappeared. Not a trace of them is there. I have only one Origin account, and i have checked several hundred times that i have went to Show> All Games, and there is also no purchase history. Where have my games went to and how do i get them back? After paying for them i do not want to see them gone.

 It's nearly as if my account has just completely reset itself...

 

 

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Re: ALL OF MY ORIGIN GAMES HAVE DISAPPEARED?

[ Edited ]
Hero (Retired)

please  take note of the new layout in Origin 

 

http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/m-p/4641393...

 

also please take note of the new manager if your updated to 1.69 when you launch your game make sure all ep/sp are ticked in

 

large.png

 

 

 

 

if the games are missing after that and or have the buy even though you own them already contact CS

 

contact CS via live chat


1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser

 

edit to add for Sims 4 http://sims4.crinrict.com/en/2015/03/expansion-packs/

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