the simpsons tapped out "cannot connect to server"

by jewellia
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Original Post

Re: the simpsons tapped out "cannot connect to server"

★ Novice

so now  I have master reset on all devices  still same screen basically  starting  to think  its just a big scam  to get us all to start over aand buy a bunch more stuff if they do not fix this asap I will be filing a claim against them and possibly  considering  a class action  suit with all other users who have had this problem  from the looks of it that is the only way for us to get anything backb 

Message 121 of 348 (668 Views)
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Re: the simpsons tapped out "cannot connect to server"

★★★ Newbie

Same problem, guys... I've got backup at Origin, so reinstalling on any devices will not delete my Springfield, so at least this. But I cannot to connect to server like everybode here.

Message 122 of 348 (638 Views)
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Re: the simpsons tapped out "cannot connect to server"

★★★ Newbie

same problem Frown

Message 123 of 348 (634 Views)
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Re: the simpsons tapped out "cannot connect to server"

[ Edited ]
Community Manager

I just got the news that the studio and our server techs are looking into the issue. Stay tuned.

 

Thank you for your patience.



Your friendly neighbourhood forum admin.

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Message 124 of 348 (613 Views)
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Re: the simpsons tapped out "cannot connect to server"

★★ Novice
I was unable to connect to server the past 24hrs, just woke up and I was able to log into my game. Did not uninstall/reinstall my app. Did nothing but wait... Hope everyone is able to get back into their game soon. Also my Springfield was just as I left it. So far have not been kicked out.. Hope they have fixed the server issue for good!
Message 125 of 348 (638 Views)
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Re: the simpsons tapped out "cannot connect to server"

Community Manager

There are still people affected by this. But not everyone is. Our tech team is still investigating.



Your friendly neighbourhood forum admin.

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Message 126 of 348 (640 Views)
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Re: the simpsons tapped out "cannot connect to server"

Community Manager

Can everyone please try to log in again? It should work again now.



Your friendly neighbourhood forum admin.

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Message 127 of 348 (641 Views)
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Re: cannot connect to server

★★★★ Guide
clear cache clear data, then uninstall and install. thanks, johnnyc.
Message 128 of 348 (190 Views)

Re: cannot connect to server

★★★ Newbie
Hey guys,

I had this error, too.

But I solved this issue!!!!

First of all I had contact with EA, they changed my email adress.

After that i logged into my origin account and changed my origin name from the current name to a new one.

Then I started the simpsons, and I was wondering it worked without any problems! My saved gamed was started at this point, at which i left the game before this issue.

I hope this will solve your problems, too!
Message 129 of 348 (183 Views)
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Re: the simpsons tapped out "cannot connect to server"

★★★ Newbie
Hey guys,

I had this error, too.

But I solved this issue!!!!

First of all I had contact with EA, they changed my email adress.

After that i logged into my origin account and changed my origin name from the current name to a new one.

Then I started the simpsons, and I was wondering it worked without any problems! My saved gamed was started at this point, at which i left the game before this issue.

I hope this will solve your problems, too!
Message 130 of 348 (628 Views)
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