sorry! I angrily posted mine before seeing yours!
my sister said this happened on hers and as she hadnt spent any 'real' money or much premium items she just risked it and clicked 'play anyway' even though it said progress would be lost.
So I thought I'd risk it and it didnt lose ANYTHING! so I'm happy once more. but that is a big risk to take, I only did it cos I'd only bought 5 donut premium items, I may not have risked it if I had more to lose.
If anyone else tries this it will be interesting to see what happens, if no-one loses anything maybe it's just a glitch that doesnt mean anything? x
I am getting error message when trying to start game that says my
other device didn't save my Springfield. I don't play on any other
device. As far as I can tell I am logged in ok with my origin
account and game closed ok yesterday when I played last.
how do I get back to my game or have I lost everything?
i have been playing since August with no problems.
I did what SexyBexy69 suggested. Logged out, exited the app, and powered down each of my three devices (and games). Started the app, logged in, and said "play now". Each game was exactly as I left it. The error message is now gone. Seems to have been an evaporative error.
When I get into Simpsons: Tapped Out it is saying "Your other device didn't save your Springfield. Please sign into that device before playing." But I have not played this game on any other device. What is going on!?!?
And when I first got into this EA website by google-ing this problem and it prompted me to ask a question. Sorry for causing this problem to "fall off the radar" but I think EA will get it and understand it all the same. There's many people having this problem so I'm sure they'll find out mileysurprised:
I havent been able to play my Simpsons game for almost 2 days. It will not let me go past the main screen. I have made sure it's not signed into my iphone or my other ipod. I have deleted the game and re-installed it with no success. I really don't want to re start a new game because i have purchased things for my game(ie Donuts). I hope this can be fixed soon.
Please email me back with some suggestions!
thank you so much