he simpsons tapped out crashes at the general store

[lcarr35]

The simpsons tapped out crashes when trying to turn in trades at the general store. Any fixes? Advice? Help?

[gameid5000]

Several other entries for this issue today, including me adding my name.

I talked to EA at noon, but have not received any info on resolution.

[EA_Zoe]

Hi @lcarr35, @gameid5000,

If you are still having issues with crashing, connecting to your game, or other technical problems, please see these guides:

• Troubleshooting steps for iOS apps
• Troubelshooting steps for Android
  • Additional support for Android

Keep us updated.

[lcarr35]

I talked with Ea yesterday afternoon- was told they are aware of the issue. So waiting for them to address it and fix.

[lcarr35]

Talked with ea yesterday afternoon- was told they are aware of the issue- just waiting for them to address it and provide the solution to the glitch.

[jrrednek]

I've done everything suggested for my Android phone and it still crashes every time I try to use the General Store....I'm stuck at day 4 and halfway to Homer since wednesday the 20th of april, pllleeaaassseeeee check this problem out EA.....I've been a daily player for years, I'd hate for my love affair with TSTO to end like this....

[GulGrim]

Still have the same trouble. Really want to collect all the collectibles for act 1, but this way I won't make it. Already created a ticket but no reply yet.

[tylerf1993]

And after all of the above and the general store not working, what do we do now?

[KhriztianF1]

I trying to installing the game again and the problem is there. and nobody has an answer

[smileeto]

This is so frustrating.  Please fix!!!