January 2016
I can't play tsto, every time I load I just get the bart screen can't even get the log in screen to come up, I have re installed, logged in then get the same problem again EA please help I think i need a roll back
January 2016
Does it load before you log in? If not, it's your device and you need to either clear the cache (on android) or do a hard reset (on ios - for hard reset, hold the power and home button down until the device completely shuts off and reboot it.) If you can get a game to load (start a new Springfield) and then when you sign in, it does not load, you need to speak with a game advisor because it's your account. Follow the link: https://help.ea.com .
Can't change signature. Helping for now.
January 2016
On a fresh install I can log in and play my siblings account, but when I log in with mine I just get bart, and have to uninstall to be able to get the log in screen back its a vicious circle, I think it's my game not device
January 2016
Yeah it's your game. You will need to contact a game advisor for help with it.
January 2016
I tried to submit a contact form online, but it sent me to the forum, I'm going to give them a call tomorrow to see if they can roll back my game, thank you for your help, much appreciated ☺