What’s happen

by uncleturtle95
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What’s happen

★★★ Newbie

My Simpsons game dont let me login I change my password twice nothing 

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Re: What’s happen

Hero (Retired)

This has been a problem lately. I've had to deal with it as well.

 

A. Make sure your password is less than 16 characters long and does not have any special characters - just letters and numbers.

 

B. This worked for me:

  • Open the App Manager by double tapping the Home Button (Apple) or tapping the rectangle (Android).
  • Swipe away all open apps (people call this force closing, but that is not correct, this is just closing the apps)
  • Turn off your device. OFF. Do not restart.
  • If you're using home internet to connect, turn off your home internet devices.
  • Wait 1 minute.
  • Turn your home internet devices back on (if applicable) and wait for them to connect.
  • Turn on your device.
  • Try playing.

C. If the above doesn't work:

  • Open the App Manager by double tapping the Home Button (Apple) or tapping the rectangle (Android).
  • Swipe away all open apps.
  • Uninstall the game.
  • Turn off your device. OFF. Do not restart.
  • If you're using home internet to connect, turn off your home internet devices.
  • Wait 1 minute.
  • Turn your home internet devices back on (if applicable) and wait for them to connect.
  • Turn on your device.
  • Install the game.
  • Start the game but DO NOT TRY TO PLAY
  • Enter your age and agree to the license.
  • DO NOT LOG IN AT THIS POINT. Wait for ALL the files to download. When ALL the files have downloaded THEN log in.

See if that works.

 

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