Tapped out keeps crashing since 08/2019 update

[kawt421287]

08/2019.. Since new update my game keeps crashing. Please help. Thank you

[Kuanyin01]

My list of people who care that would have fixed this Quick fast and in a hurry no matter the cost and would have texted, tweeted, emailed, called and held a press conference to make sure people knew they were on the job and cared.....

#1.  Elon Musk

#2. Trump

#3. Me because of the values taught from my father

#4. Chris Pratt

#5. John Wick I mean Keanu Reeves

#6. My Father.... What a roll model he would make for EA

#7. Steve Jobs

#8. Justin Timberlake 100% Because of his values.

#9. Ellen DeGeneres 100% because of her values.

#10. Chuck Norris (not a joke) Unshakeable straight shooter with morals.

That is my 8 with all jokes aside and all would not blink a eye to do the right thing.

[ruthjohno172]

Hi

can anyone help the Simpsons tapped out app keeps crashing? I’ve tried uninstalling and clearing cache and still doesn’t work. Can anyone help?

thanks 

[rjw1911160]

Tapped Out shuts down after 30 seconds or so on my Kindle Fire HD10 7th generation. Loads OK, starts up, but after a few taps on buildings or characters it shuts down.

I have removed, and re-installed it several times.

I have no problems with the game on my Samsung Galaxy S8 Active phone however.

[philippon666]

Just the fact that EA stays quiet about it is utterly a lack of respect towards players. Being a daily player, i now can't even enjoy a normal regular play without caring for the event as the game just crashes and shuts down before being able to accomplish any single action. What a joke! How can we get the special event characters if we aren't allowed to play the game? I really hope you have a solution in regards to rewards, act completion and regular cash, xp and donuts we ALL are missing right now ... Each and every single more day! Please do better.

[TeresaWeatherwax]

@EA_Cade How do I find my mayhem id if I cant even get the game to open? I use a Kindle and game keeps crashing; yes I followed the above info.

[Kuanyin01]

Ok EA,,,,, Monday morning, Start of a new week, Lets get a update to where we stand with the New Kindle Fire 10.1 situation please. I did say please this time.

[pctechadam]

I have the same issue but we should also complain to Amazon. FireOS based off of android lollipop. Google has ended support for this old OS. We should expect more issues with developers down the road. 

[Obsydius]

Same here... crashing since the current event started. Haven't been able to make any progress. Mine crashes even if I don't tap anything--about 20 seconds after starting. I can't even open a ticket to fix it because the website freezes up while submitting (tried phone, computer, multiple browsers, no luck).

[invisiblep169]

@simulacrum4920?? more like 100+. i can easily stack up 20 donuts in a single day. i'm seriously mad that i missed out on baby frink due to this nonsense.