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Re: August 2019 update

by angileen711
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Original Post

Simpsons Tapped Out crashing after latest update

★★★ Newbie

Simpson's Tapped Out crashes a few seconds after opening and returns to home screen after latest Babies update. Using Amazon Fire Tablet.

Message 31 of 173 (915 Views)

Re: August 2019 update

★★★★ Novice
@aaronlamps88 Program loads. Then, I click on the characters (as the jobs have all been done for three days now!) and about 3 seconds later ... CRASH!
Message 32 of 173 (933 Views)

Re: Tsto crashes since last update

★★★★ Novice
@elliegreml872 Using Dell Inspirion with Blue Stacks emulator. Will work for between 30 seconds to 3 minutes then just crashes. I hope they find a resolution for this somewhat soon.
Message 33 of 173 (904 Views)

Re: Tsto crashes since last update

[ Edited ]
★★★★ Novice

I think the crash bug may have something to do with Gil and his new deal. The babies update worked fine after it was installed but started to act up and freeze/crash after Gil appeared and started 'talking'

Message 34 of 173 (860 Views)

Game crashing since last simpsons babies update...help!

★★★★ Novice

Since the Simpsons babies update a couple days ago, I have not been able to play. The game goes through the loading screen and once it opens up to play, I usually get about 30 seconds before it crashes and resets to my main menu. I am playing on a kindle fire with plenty of free space. I know others are having this exact same issue and I (we) are all falling behind on this event now. EA help!!!

Message 35 of 173 (841 Views)

Re: Baby Update Crashes on Kindle Fire

★★★★ Novice

@Llanally wrote:

Update from Support:

 I have just consulted the issue with pur Specialist team and found that the team is aware of these issues after the game update and currently looking into them. 

According to our Studio team, several other players are facing the same issue worldwide and this is server generated issue and please note the issue is mainly occurring on older operating systems and devices.

Good thing is that, this has been brought into the notice of the Studio Team and they are diligently working to fix it as soon as possible.I would request you to wait for some time till this gets though I know nobody likes to wait but rest assured the team is actively working on it and the issue is been addressed on priority.

Just to summarize, I have provided the above information and asked you to wait as our Studio team is looking into the issue and trying to see what they can do to resolve it.


4 days no fix 8 years play, 100's soent. Totally unacceptable.  Return game to prior until you fix the damn issue!

Message 36 of 173 (827 Views)

Re: Baby Update Crashes on Kindle Fire

★★★★ Novice

@Llanally wrote:

Update from Support:

 I have just consulted the issue with pur Specialist team and found that the team is aware of these issues after the game update and currently looking into them. 

According to our Studio team, several other players are facing the same issue worldwide and this is server generated issue and please note the issue is mainly occurring on older operating systems and devices.

Good thing is that, this has been brought into the notice of the Studio Team and they are diligently working to fix it as soon as possible.I would request you to wait for some time till this gets though I know nobody likes to wait but rest assured the team is actively working on it and the issue is been addressed on priority.

Just to summarize, I have provided the above information and asked you to wait as our Studio team is looking into the issue and trying to see what they can do to resolve it.



Your studio sux!

Message 37 of 173 (899 Views)

Lastest update

★★★★ Novice

Game crashing, no help from ea just rude replies. Totally unacceptable .

Message 38 of 173 (893 Views)
Highlighted

Re: August 2019 update

★★ Novice

I have tried EVERY POSSIBLE SUGGESTION advised by EA games at least 10 times now. The game is messed up and needs to be fixed ASAP!! Also any time limits usually imposed by these updates MUST be extended to include the days the game has been BROKEN. I've been playing this game for years now and I don't want to miss out on earning everything because of this. I'm also extremely frustrated that I can't play it. It been 3 days now people please get it together so your loyal gamers may enjoy!!

Message 39 of 173 (885 Views)

Re: Baby Update Crashes on Kindle Fire

★★ Novice

Thanks so much guys! Sorry I have an older device i wish that I could afford to get a new tablet every 6 months as that's the ONLY way to keep up apparently Wink 

 

Thank you again for all your hard work and for listening to us yell at you all day.

 

Message 40 of 173 (878 Views)

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