The Simpsons Tapped out login issue

[107AHMMDF108R]

Can’t log in 

[107AHMMDF108R]

@JustDav03 Can’t log in

[11EEvey]

@107AHMMDF108R 

This is an old thread. There is no reason to comment 3 times on it. People who answer here are volunteers they have lives and do not always answer immediately.

If you get an error trying to log in:

Go to origin.com

and change your password to have less than 16 characters with only letters and numbers.

Watch out for the app adding a space after entering your password in the game

If you have an account, Uninstall, reboot device, reinstall do not play while downloading

If that doesn't work,

Contact EA through the game, the site https://help.ea.com/en/contact-us/?product=the-simpsons-tapped-out

or on Twitter  https://twitter.com/EAHelp/

Chat or phone is best during business hours in US Central Time M-F

[Contrast33]

So they have been working on this for 3 years now?

[minicha-em]

@Contrast33 

Yes and

No

This issue occurs frequently

It can be updates to servers, change of location, maintenance, bugs etc

This have happened and been fixed numerous times in 3 years

The cause is not always the same so the fix is not always the same

That is why it is better to start a new thread regarding these kind of issues rather than build on an outdated one

[EA_Darko]

Hey all, I'm going to lock this thread to stop it from being bumped every time you see an issue.

If you are having an issue with logging in then it is best to start your own thread.

Darko