The Simpsons Tapped Out Keep crashing after updates

[kwyjibo_kit]

Been playing for years. It is such a good game for The Simpson fans and we are willing to pay for donuts. The game keep crashing after all special event updates, now i can't even access to it. Please do something！

[jacdkprodu833]

I also have the same problem

[t-willie26]

I have the same problem too.  I spend way more than I should on donuts and now risk missing out on all the goodies during this sports update.  FIX THE BUGS PLEASE!

[linneymax]

I can't get onto the game either. It kicks me off when I try to play. What do we do??

[petercrowley]

I'm having the same problem...has anyone heard what EA is doing to fix it? Or can someone send me info on where I can find EA tech support?

[minicha-em]

A patch was released as an in- game update fixing this crashing problem.
If anyone is still experiancing crashing, contact support.

This Forum is provided by EA but is designed as Player helping/advising other Players. In this case there is little other players can do for you.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

[Delcasty]

My game (iPad4) still crashes.

[EA_Arrenai]

Hello @Delcasty,

D'oh! That's no good. Let's give our iOS troubleshooting steps a try to see how they work for you:

https://help.ea.com/en/help/mobile/troubleshooting-steps-for-ios-apps/

Arrenai