Stuck characters

[arty813012]

The majority of characters are stuck in jobs and they appear to be clustered in the tunnel through the mountains, tried removing building no help. Tried moving the tunnel, can’t put in the inventory. Any help out there?

[Bafanc · Accepted solution]

@arty813012 In general, the fastest way to solve this type of problem is to store the building or decoration they are stuck in, temporarily placing it in the inventory. As soon as you release everyone, you can put it back in its place!
BUT THIS IS NOT ALWAYS POSSIBLE!
Some buildings, such as the SIMPSON house, or the tunnel in your case, cannot in fact be stored! In these cases we solve the problem by breaking the loop. To do this we will try to free at least one of the trapped characters. FREE ONE, FREE ALL! How do we do it? Simply by storing a building or decoration linked to one of the blocked characters (for example the Bar for MOE and Marge, the tree with the little house for Bart, etc ..). Storing this building / decoration will ensure that the character is too and the loop will be interrupted!

[Bafanc · Accepted solution]

@arty813012 In general, the fastest way to solve this type of problem is to store the building or decoration they are stuck in, temporarily placing it in the inventory. As soon as you release everyone, you can put it back in its place!
BUT THIS IS NOT ALWAYS POSSIBLE!
Some buildings, such as the SIMPSON house, or the tunnel in your case, cannot in fact be stored! In these cases we solve the problem by breaking the loop. To do this we will try to free at least one of the trapped characters. FREE ONE, FREE ALL! How do we do it? Simply by storing a building or decoration linked to one of the blocked characters (for example the Bar for MOE and Marge, the tree with the little house for Bart, etc ..). Storing this building / decoration will ensure that the character is too and the loop will be interrupted!

[arty813012]

All seems to be back to normal now - Thanks

[Bafanc]

@arty813012 Glad you solved it. Good game!

[Bokka94R]

It’ s not working for me…Any other advice? 

[Bafanc]

@Bokka94R what's your problem? Describe it and upload a screenshot if you can!

[Stuart825]

After removing the building some were freed. But there is still a wad of characters who are on a task but all stuck in place.  None seem to gave their own building that I can store. What now? 

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[Bafanc]

@Stuart825 they could be stuck in a decoration, such as the Springfield park entrances. Press and hold your finger on that area and use the multiple selection, Selecting that piece of area where you see them stuck, and put in the inventory, choosing the mode individually .. it should work!