Springfield heights up date not working

[aleko81562]

Hello. I cannot build any New ads. The new building disappeared after Springfield heights update and never reappeared. What can i do? Thank you !

[EA_Zoe]

Hi @aleko81562,

You already had the building but now it's not there anymore? Did you check the inventory? 

[aleko81562]

Yes i checked and there was nothing unfortunately...

[EA_Zoe]

You will need to contact support then @aleko81562. They will investigate and retrieve your missing building. To do so simply fill out this form and select "Missing content" and "Had content and lost it" from the drop down menus when asked about the issue you're encountering. Please allow them a few days to come back to you. 

Hope that helps.

[aleko81562]

Thank you i Will do ! Cheers