For all questions about your account, game code, and game registration, please get in contact with an EA Game Advisor.
You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options.
Serena, if you look up a couple posts on this thread Ursula the community manager has already posted the info you need. Just tap on the link and take her advice. She should know better than most being the community manager. Thanks. You could still even give her xp point for helping.
Hi @meganmcgonig, what do you mean you don't have the option? If you are playing with an Origin account, this account is linked to an email address. This is the address you need to enter. Hope that helps.