November 2022
I opened the app on my iPhone and found I had been logged out of the game, when I tried to log in, I get the email log in and get sent a verification code that I copied and pasted. I then get a message that says there was an error in processing my request??. I tried several times more, copy/paste and typing the code manually but no change
So I tried logging on as a guest but I'm back to homer standing on one green square .
Any clue as to what's going on?
November 2022 - last edited November 2022
@19zed62- check your EA account -
https://myaccount.ea.com/cp-ui/aboutme/index
Make sure everything is correct
Make sure your email is verified
If you haven't already I'd recommend you add a second email for recovery and perhaps a phone number. You can select Phone at log-in and request codes via SMS
Change your password. As long as it's less than 15 characters and only contains letters and numbers you can change it to what it already is
Make sure you hit Update to save changes, making any change and saving it should help
EDIT - PS never copy n paste the codes, often doing that adds a rogue space at the end or something and that means it won't work