July 2019
New update to the app available. Fixed the problem for me! Back in business!
July 2019
Thank you baby Jesus, the update fixed my issue!
July 2019
indeed. fixed on a J7 in Germany.
so how was all this clusterfluffle not EA's fault then?
July 2019 - last edited July 2019
Hi everyone,
If you have a phone that didn't get an Android update yet, yesterday's game update should allow you to open and play the game again. If you haven't already, please, update your games, give it another try and let us know if you are still running into this issue.
Happy tapping!
-Mai
PS. We would still recommend you to install the Android update once it becomes available to you, to avoid issues with other apps now or in the future.
July 2019
August 2019
@EA_Mai wrote:Hi everyone,
If you have a phone that didn't get an Android update yet, yesterday's game update should allow you to open and play the game again. If you haven't already, please, update your games, give it another try and let us know if you are still running into this issue.
Happy tapping!
-Mai
PS. We would still recommend you to install the Android update once it becomes available to you, to avoid issues with other apps now or in the future.
I did all that, on tablet and phone waited on hold for tech support for 2 hours still not resolved.
April 2020
This also happens on my tablet this happened after the last update
July 2020