Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

by nieuwadres56
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Original Post

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

[ Edited ]
★★★ Novice

The game let me download the patch, then when it was done just closed again Frown Once it closes and I open it again,it re downloads the update and then closes again

 

(Posts merged by CM)

Message 21 of 188 (2,070 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

[ Edited ]
★★★ Novice

I have downloaded the updates once that was done got the ugh not this screen again server thing.
I clicked try again. Now says 17/704 29.5mb and then crash. @EA_Mai 

Message 22 of 188 (2,067 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

EA app Team
Thank you very much for trying and explaining the details of how it behaves @marko2008, @Curr4n.
Message 23 of 188 (2,049 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

★★★ Novice
Just to let you know, mine also sticks at the exact same situation as above, the 17/704 29.5mb
Message 24 of 188 (2,037 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

[ Edited ]
★★★ Novice

I have attached a screenshot of where it gets to before crashing.

Message 25 of 188 (2,031 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

[ Edited ]
★ Apprentice

Because i was advised to re-install TSTO i cant log in, the app shuts down at the 17th update from 704 updates (i included a screenshot) 

Message 26 of 188 (2,010 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

★ Apprentice

Ps. Samsung and Android 9 doesn't offer any updates 

Message 27 of 188 (2,010 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

★★★★★ Novice

I uninstalled my game and when I reinstalled, it fails at the 17 point like others have mentioned. It does appear to be trying to download a slightly larger update.

Message 28 of 188 (1,992 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

★★ Novice

Issue persists following latest update attached is a video of it happening.


Message 29 of 188 (1,983 Views)

Re: Simpsons Tapped out Freezes on Galaxy S10 and S10+

★★★ Novice
I just wanted to I form you that today I tried my game today and instead of crashing, I get the bart screen with something went wrong and to retry. However it stays on that screen
Message 30 of 188 (2,027 Views)