January 2015
Hi, I paid for some donuts in Tapped out but I never got them. Here are the details from the receipt:
Order number: 12999763169054705758.1375551434680316
Order date: 25-Dec-2014 11:42:47 GMT
Tray of 132 Holiday Donuts (The Simpsons™: Tapped Out) €8.99
I can forward the receipt to customer care should you need it. I would like the items I paid for or a refund.
Thanks,
Daniel.
January 2015
Hi.
This is a player to player forum. EA's technical staff who should be able to help you with this can be reached by clicking this link and filling out the appropriate information.
It also may be an idea to remove the order number of your receipt from your original post in case it puts your App Store account at risk.