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Servers overwhelmed? can't log on tapped out

by astroboyffs
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Original Post

Servers overwhelmed? can't log on tapped out

★★★★ Newbie

Hi,

I've been trying to log on for more than 24 hours but failed. It says server can't be reached

I used donuts to get the penultimate item for this event and i was planning to get as close as possible to baby Gerard goal and use more donuts to get him but now that i can't log on, i can't reduce the number of required donuts and i can't play at all.

Am i the only one with this problem? it's so frustrating really.

I'm not going to use all my donuts on that last item so i'm giving up on that character but i don't want to give up on that game.

I really hope it'll be fixed at some point?

Message 1 of 3 (41 Views)

Re: Servers overwhelmed? can't log on tapped out

Hero (Retired)

Close your game.

Pull up the App Manager and swipe the game away.

Turn off your device.

Turn off your internet hardware - wireless router, modem, etc.

Wait 15 to 30 seconds.

Turn your internet hardware back on.

Start your device.

Start the game.

That usually fixes it.


I am not a Customer Service Rep
I don't work for EA - they couldn't afford my brilliance
Neighbor lists currently full with waiting lists in all 3 of my towns.
Message 2 of 3 (33 Views)

Re: Servers overwhelmed? can't log on tapped out

★★★★ Newbie

Yeah tried that and it didn't work.. same story everytime there's a special event.. now i just wish i hadn't spent those donuts for nothing but i'll know for next one.

 

Thanks anyway

Message 3 of 3 (31 Views)

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