September 2019
Hi! (I‘m using an iPhone btw) and since 2 weeks ago or so, the game loses the connection. I don’t have problems with the internet using other applications and services and I don’t always use the same internet connection but even so, the game stops often several times a day and needs to reload, most of the times the screen with Bart comes up and the pop-up says that the game is disconnected. So I‘m thinking it could be a server problem...?
September 2019
Many other players are also having problems, including myself. A thread on the EA forum about this issue is now 4 pages long: