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Server complaint!
by Corey935Original Post
@Corey935 The reasons for that message can be many or different.
This message affects everyone sooner or later, but anyway then you can play. If this message is persistent and prevents us from playing, then it is a problem and like all problems it must be analyzed to understand the causes.
Try these steps first:
- Terminate the app, restart the device and try to log in again
- Try to change data connection (from wifi to mobile or mobile to wifi)
- If you have a chance, try connecting from another device
If nothing worked, you should check that your EA / ORIGIN profile is in order.
Connect here and log in with EMAIL and PASSWORD: https://myaccount.ea.com/cp-ui/aboutme/index
Once inside:
1) CHECK and UPDATE your personal data
2) CHECK that your email is VERIFIED, otherwise perform the verification
3) ADD a secondary email and / or a phone number (they will be used in case of emergency and as an alternative method to receive the security code - the phone enables VOICE or SMS)
4) SAVE the changes made
5) Before exiting, CHANGE PASSWORD (Important)
If unfortunately you still don't solve it, maybe it is worth talking about it with an advisor from the assistance center (avoid emails .. better to talk about it via chat or phone): https://help.ea.com/contact-us/
________________________________________________
NEVER FEAR, BAFAN IS HERE!
This message affects everyone sooner or later, but anyway then you can play. If this message is persistent and prevents us from playing, then it is a problem and like all problems it must be analyzed to understand the causes.
Try these steps first:
- Terminate the app, restart the device and try to log in again
- Try to change data connection (from wifi to mobile or mobile to wifi)
- If you have a chance, try connecting from another device
If nothing worked, you should check that your EA / ORIGIN profile is in order.
Connect here and log in with EMAIL and PASSWORD: https://myaccount.ea.com/cp-ui/aboutme/index
Once inside:
1) CHECK and UPDATE your personal data
2) CHECK that your email is VERIFIED, otherwise perform the verification
3) ADD a secondary email and / or a phone number (they will be used in case of emergency and as an alternative method to receive the security code - the phone enables VOICE or SMS)
4) SAVE the changes made
5) Before exiting, CHANGE PASSWORD (Important)
If unfortunately you still don't solve it, maybe it is worth talking about it with an advisor from the assistance center (avoid emails .. better to talk about it via chat or phone): https://help.ea.com/contact-us/
NEVER FEAR, BAFAN IS HERE!
[Bafan The Wolfman]
