December 2020 - last edited December 2020
I should have the Turkey NPC in there but no box was offered. Others had a few items and the box disappeared when there is one item left.
I have been waiting years for the Turkey to return.
Device Galaxy A50
When: Beginning of event as I only am supposed to have one item in the box
________________________
I have 3 towns and two of them have a problem
A Town Galaxy A50
Holiday Box Yes (but empty)
SW Box No Should have Turkey
Token Purchase No (OK Shouldn't have it anyway)
Ticket Exchange Yes
B Town Galaxy S7
Holiday Box Yes
SW Box Yes
Token Purchase Yes
Ticket Exchange Yes
C Town iPad 6th Gen 14.2
Holiday Box Yes
SW Box Yes
Token Purchase Yes
Ticket Exchange No
Solved! Go to Solution.
December 2020 - last edited December 2020
Hi all
@11EEvey, @briguy102, @suetopia, @ryanandyori, @TheOneAvatar, @nathanbritt89, @Dracoluna, @jasonretti76, @1Christmasville, @0Brooders0 and @Mojo_Striker
A quick update for you. The TSTO team released a fix that should correct the issue where Santa's Wonderland box disappears if the only remaining item in it is "Turkey". Could you pop open the game and see if you can now retrieve that last box/Turkey NPC?
- EA_Lanna
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December 2020
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
December 2020
I have no box at all, and I definitely do not have the Turkey npc
Funny enough I do have the Holiday box which I shouldn't have because I have everything in it. When i tap it is just goes back to the game.
December 2020
@briguy102If it is the Santa's Wonderland box, please add your comment and me too on this post
December 2020
Yes this is Santas wonderland box. Its completely gone. I had the turkey left and i have been waiting 6 yeats for it.
December 2020
Having the same issue. :/
Do not have the Santa’s Wonderland section, but know that I should have it because I do not have the turkey.
I have been waiting for the turkey for several years now, so this is really disappointing.
Please patch this, or give us another solution so we can get the turkey
December 2020 - last edited December 2020
Simalar for me, in santas workshop I had 2 remaining items with 2 tickets, and I also had the option to buy snokens. I used one ticket for the item, and saw I had the turkey left to claim in the santas wonderland box. When I went back to claim the last item, santas wonderland box and the buy snokens icons had disappeared. And the turkey is not in my inventory. Of note, I have 4 items left in the holiday mystery box. @1EllieG7294
December 2020
Exact same issue. Wonderland box gone with 1 item left...Turkey
December 2020
I have this exact issue, been waiting for the turkey for years. Also waiting for the burns casino characters to make a return