Purchased Donuts not on account

by mlowen348
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Purchased Donuts not on account

★★★ Newbie

Hi,

 

I made a purchase of 300 donuts through Amazon, but hey have not appeared on my account after 24 hours. Please advise.

Message 1 of 2 (284 Views)

Accepted Solution

Re: Purchased Donuts not on account

Please allow up to 24h for the purchase to go through.

You have done this. Some say wait 48hrs.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Donuts-purchased-but-not-received-please-read-here/...
Please be more active in searching for answers before you post a new thread.
If the 24h are up either contact EA http://help.ea.com/en/contact-us/new/ to get your donuts or Google/Apple/Amazon for a refund.

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Message 2 of 2 (280 Views)

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Re: Purchased Donuts not on account

Please allow up to 24h for the purchase to go through.

You have done this. Some say wait 48hrs.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Donuts-purchased-but-not-received-please-read-here/...
Please be more active in searching for answers before you post a new thread.
If the 24h are up either contact EA http://help.ea.com/en/contact-us/new/ to get your donuts or Google/Apple/Amazon for a refund.

CCP Hero Banner - Blue.png



*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 2 of 2 (281 Views)