February 2021 - last edited February 2021 by EA_Lanna
Prom Time Homer is a costume for Teenage Homer.
If the player does not have Teenage Homer the costume is uncategorized so check the main inventory for it, the costume just disappears instead of going into inventory.
The last time Prom Time Homer was offered, he came with Teenage Homer for free: https://simpsonstappedout.fandom.com/wiki/Teenage_Homer
I have had someone tell me that ea support gave them Teenage Homer and made sure they had the costume. So call EA and explain the situation and ask nicely for Teenage homer to be given to you
@EA_Lanna This also needs attention. Thank you!
(CM: Merged multiple posts in a row together)
Solved! Go to Solution.
February 2021 - last edited February 2021
Hi folks,
Cheers for providing the information so the team could investigate this for us.
I've just gotten confirmation that this is working as intended (: the Prom Time Homer Costume will become uncategorized if you don’t already have Teenage Homer when you unlock the costume).
Apologies for the inconvenience or any confusion this may have caused and thank you for your patience while we looked into this.
- EA_Lanna
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February 2021
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
February 2021
February 2021
Same issue as well! :/
February 2021
I am also experiencing this issue. Any further help would be appreciated. Thank you.
February 2021
February 2021 - last edited February 2021
I attempted to open a case but chat dropped when I switched back to game to get my maheim ID. Then survey about EA support was unusable cannot tap on radio buttons!
Please add teenage homer to my town, and also fix bug to allow tokens to be redeemed as donuts when prize box is empty
February 2021
Hi, it seems like I’ve got the exact same problem as everyone else: I got the Prom Time Homer costume, but it didn’t unlock Teenage Homer with it. As it cost me 60 donuts to buy something which I am unable to use, I hope this can be fixed somehow.
February 2021 - last edited February 2021
Edited to move contents to spoiler tag as we are no longer gathering examples for this
Hi folks,
We're looking to gather examples to look into it further. Please send me a message with the following details and I'll include them to the ticket raised on this issue.
Answers HQ is a public platform visible to everyone with internet. It's important to protect your information and practice safe posting online by not sharing your Player ID in threads or posts.
Details needed:
Mayhem ID: This thread will explain where you find it
Device make, model, and firmware: iPhone XR, etc.
Repro Steps: How you came across the issue and how our team can recreate it.
Time and Date of the Issue: When you first noticed this happened.
How to send a DM to me:
If you know of other people who are also running into this issue, could you please share this thread with them and let them know we're currently looking to gather examples.
(Tags for @11EEvey, @1thunderaxe, @mrsharon, @jennaphillip, @edenjbskeete, @jyost516, @aladdinn9 and @pigmandan who posted to flag this issue)
Thanks folks.
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds