September 2017
My screen resolution on my apps the simpson tapped out is currently getting bigger than usual.what should i do to get back normal resolution?
(I already reset my samsung tab s2 tablet,log ut and log in again,reinstall but still got the problem)
Solved! Go to Solution.
September 2017 - last edited September 2017
Hello @mrfarhunt8974 @viviclon you can download the Game Tuner for Game Launcher on Google Play. You choose be able to adjust the screen resolution in the Mode selection. You can adjust the resolution manually until you're happy with the result.
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September 2017
I believe there's a Samsung app for that. Try doing a web search for it.
September 2017
I have the same problem and I can´t fix it
September 2017 - last edited September 2017
Hello @mrfarhunt8974 @viviclon you can download the Game Tuner for Game Launcher on Google Play. You choose be able to adjust the screen resolution in the Mode selection. You can adjust the resolution manually until you're happy with the result.
* Je ne réponds pas aux messages privés *
Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.
Vous avez trouvé la solution à votre problème ? Donnez de l'XP en cliquant sur les boutons "XP" et "Accepter comme solution".
September 2017
First read, then answer.
He wrota Galaxy tab s 2.
Game tuner for Samsung is compatible only with Galaxy s smartphones not tablets.
Still no answer how to fix it.
January 2018
March 2018 - last edited March 2018
I also had the same problem. I wanted to share my experience because this thread helped me fix it and as a thank you I wanted to give my 2 cents in case it helps others:
I have Samsung Galaxy Tab S2 (T-813). Same problem happened for me but for another game (seaport). The weird thing is I used to play the game fine for days when I first installed it. Then one day, its resolution changed on its own! The funny thing I changed nothing (no setting change, no software updates etc.). I didn't suspect the device, I first suspected the game, so I cleared its cache and data but this didn't fix it. I still didn't suspect the device and I uninstalled/installed game and this fixed it, the resolution was back to normal again.
But after 3 days, same low resolution issue showed again once more (again with no change/update on my end). I thought I know the fix and uninstalled and installed the game, just like I did before. But to my surprise, this didn't help this time. So I started reading threads in internet and noticed this is not related to games actually, its a bug on Samsung tablets. Unfortunately noone knows how this is triggered but fix is to install samsung game tuner as mentioned in this thread.
But the problem (for me) is that, game tuner does not install for me in my Samsung Galaxy Tab S2 (T-813) device. Play store says its incompatible and refuse to install. I tried alternative tuners, none helped.
Finally I side installed it as instructed in this thread. I downloaded as apk and installed it. Fortunately it worked and when I set screen resolution to MAX, this also fixed my game.
Thanks for the advices in this thread and hope my experience also helps someone.
May 2018
The fix I used for this problem is to power down your tablet and restart it. Do not just hit restart, off then back on. As soon as your icons appear, click on the Simpsons and you will get maximum resolution. If you delay hit the icon you will have to power down again and start over.
June 2018