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Re: Problem with Simpson daily challenges

by minicha-em
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Problem with Simpson daily challenges

★★★★★ Novice

Is anyone having trouble accessing the daily challenges on Simpsons. I try to tap the daily challenge button but nothing happens.

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Re: Problem with Simpson daily challenges

Basic Trouble shoot

Resynch by visiting a friend or going to Krustyland
Log out/Log in
Hardclose game
Restart device
Clear cache
Free up space

Load on another device
Try a different wifi/connection/internet/broadband

If connected to EA/Origin: do a delete/reinstall of the game
If you play Anonymously a delete/reinstall will get your game lost

This is what you can do on your own, if this does not help, contact support.

 

This Forum is provided by EA but is designed as Player helping/advising other Players.

Report it as a Technical Issue. Do not call it a bug or a glitch.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

~~^~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^~~
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em

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Message 2 of 2 (209 Views)

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Highlighted

Re: Problem with Simpson daily challenges

Basic Trouble shoot

Resynch by visiting a friend or going to Krustyland
Log out/Log in
Hardclose game
Restart device
Clear cache
Free up space

Load on another device
Try a different wifi/connection/internet/broadband

If connected to EA/Origin: do a delete/reinstall of the game
If you play Anonymously a delete/reinstall will get your game lost

This is what you can do on your own, if this does not help, contact support.

 

This Forum is provided by EA but is designed as Player helping/advising other Players.

Report it as a Technical Issue. Do not call it a bug or a glitch.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

~~^~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^~~
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 2 of 2 (210 Views)
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