December 2016
December 2016
Unfortunately Homer is one of the characters that doesn't come with a building you can store to fix it. You'll have to keep at EA to get them to fix this. I'd try the call back option rather than email and ask that the issue is escalated.
If you are missing characters that come with a building, try storing that building to get them back. You'll lose any progress on the task that they may have been on.
As Homer also has event tasks, I'd ask for compensation for your lost time in the event as well.
December 2016
December 2016
No, nuking the town will not help finding Homer.
Go to help. ea . com
log in
manage your account
my cases
there you can see your cases and nag, nag, nag, nag them for progress in your case.
do not get surprised if it takes 21 days for them to get back to you.
you need to keep the case open by nagging them every 4-5 days or the case will auto-close
longest case Ive had open was 4 months, no resolve.
longest Ive heard of was 9 months
keep nagging, preferably every day.
one line is enough.
"any progress?"
"please, get back to me"
"wheres my Homer?!"
try not to be nasty, I know its hard when you havent heard anything for four weeks, but try ...
good luck