@DigitalBaggins if you don't hear back by Friday do a follow up with them. Add to your conversation and please add this thread link in that email.
Facing the same issue. Tried on phone and tablet and the lagging happened on both.
EA support chat told me there development team is currently working on solving the issue.
Tuesday 13th may 2014, after easter update has crippled my tapped out on both my Sony Xperia Z10.1 & my Samsung galaxy tab 3 :-(
Same here. Canot log in to the game, game finds me, then spinning doughnut then game crashes. Tried reinstalling several times but nothing works.
Hey guys, my name is Patrick. I'm playing Tapped Out on my iPhone 5 with iOS 7.1.1. Since the update I have the same issues as many: The App crashes when the donut is loading the game.
My Origin Name is: wweifyousmell
P.S. I play on the Galaxy Tab 10.1 Android, but is seams it is happening on various devices. Thanks