Re: My relic area is always empty. It won't refill.

by mgpoland665
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Original Post

My relic area is always empty. It won't refill.

★ Novice

My old ruins remain empty.  They have been empty for three days now.  How do I get that area to refill so I can dig?

Message 1 of 7 (684 Views)

Re: My relic area is always empty. It won't refill.

Do you have shovels?

If not send charaters to get more shovels at the Holt Forge (you set the tasks from that building)

 

Basic Trouble shoot

Resynch by visiting a friend or going to Krustyland
Log out/Log in
Hardclose game
Restart device
Clear cache
Free up space

Load on another device
Try a different wifi/connection/internet/broadband

If connected to EA/Origin: do a delete/reinstall of the game
If you play Anonymously a delete/reinstall will get your game lost

This is what you can do on your own, if this does not help, contact support.

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Message 2 of 7 (675 Views)

Re: My relic area is always empty. It won't refill.

★★ Apprentice
The old ruins refreshes when you find the relic. Are sure you have used all the pickaxes needed to dig up a relic?
Message 3 of 7 (661 Views)

Re: My relic area is always empty. It won't refill.

★ Novice

I have a ton of pickaxes.   I am going to try visiting a friend again.  I am to chicken to delete and reinstall.  Thanks for the response.  Hopefully, it will refill.

Message 4 of 7 (645 Views)

Re: My relic area is always empty. It won't refill.

If you are connected with an EA/Origin account a delete/reinstall is safe 

but

yeah, it is scary the first time you do it

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*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 5 of 7 (636 Views)

Re: My relic area is always empty. It won't refill.

★ Novice

Okay.  I am connected with ea.  Going to give delete/reinstall a go.  Thanks

Message 6 of 7 (611 Views)

Re: My relic area is always empty. It won't refill.

How did it work out? I've uninstalled and reinstalled a few time with no issue. 

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Message 7 of 7 (520 Views)