Re: My donuts were replaced when I bought new donuts.

by BurghBaby
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Original Post

Accepted Solution

My donuts were replaced when I bought new donuts.

★★★ Newbie
So I am level 8. I had over 15 donuts already saved from previous stuff. I decided to buy a tray of 132 donuts. When all the transactions finished, it only showed that I had 132 donut total. I should have had over 140 donuts total. I feel like I got ripped off. Can somebody from EA please help my current dilemma?
Message 1 of 4 (107 Views)

Accepted Solution

Re: My donuts were replaced when I bought new donuts.

In order for this be to looked at through EA, you need to contact EA help center please.

 

Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next

You will then have the option for Answer HQ, Live Chat or Email

If you see live chat and want to wait, click it.

If you want to send an email, click that one.

Good luck!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If an answer has help you, please click accept solution as it may help others with the same issue.
Give xp to those who help. Not required but greatly appreciated!

Good Luck,~BB~


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Message 2 of 4 (106 Views)

All Replies

Re: My donuts were replaced when I bought new donuts.

In order for this be to looked at through EA, you need to contact EA help center please.

 

Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next

You will then have the option for Answer HQ, Live Chat or Email

If you see live chat and want to wait, click it.

If you want to send an email, click that one.

Good luck!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If an answer has help you, please click accept solution as it may help others with the same issue.
Give xp to those who help. Not required but greatly appreciated!

Good Luck,~BB~


CCP Hero Banner - Blue.png

Message 2 of 4 (107 Views)

Re: My donuts were replaced when I bought new donuts.

★★★ Newbie
Thanks so much!!
Message 3 of 4 (101 Views)

Re: My donuts were replaced when I bought new donuts.

You are so welcome!

Good Luck,~BB~


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Message 4 of 4 (98 Views)