August 2018
I have never allowed notifications and always access through the app icon but I am still having this issue. EA customer service keeps offering me 20 donuts to stop contacting them about it. I’ve deleted and reinstalled the app twice. Playing on an iPad, software up to date. So annoying.
September 2018
I went in the app settings and turned off "Local Notifications" and the re-downloading has stopped.
October 2018
October 2018
@-DAWR-BLuJiNX The most likely cause for redownloading is lack of space on your device. The following thread may help:
September 2019
I've had the issue recurring for years now. I don't think they are going to "fix it in a few weeks" and I don't think reporting it is going to help.
April 2020
April 2020 - last edited April 2020
As said in this thread the most common reason is lack of space.
This game is huge.
Clear off 4-6 gigs of space on the device, cannot be on an sd card.
Reboot your device. It may download one more time.
Do not play while downloading, even though it may say you can.
If you have an IOS device and have more than 6 gigs free, scroll up in this thread to where Muhsterino posted a link and read it.
Also, the other device didn't save usually happens when you play on more than one device, but I have gotten it randomly even though I only play on one device. It just happens sometimes when they are working on the servers.
April 2020
Its been almost 4 years and it’s still a known issue. EA is useless
August 2020
4 years and the issue persists :/
September 2020
Happens 2 me and I already have notifications turned off, Uninstalled it and cleared up 2 gb on my phone, worked a day and now is doing it again. Real problem is they are doing too many events back to back to get $, before had to wait a month for new events, but never had issues.