Missing Elfs from Daily Winnings

by bunnydud
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Original Post

Re: Missing Elfs from Daily Winnings

[ Edited ]
★★★ Newbie
15th door
iPhone 5

Missing 2 elves and the +100 two times. I guess it is due to the button in the right upper corner. It doesn't work all the time and if I complete the daily winnings challenge wile the button doesn't work I get only the price but not the elf or the +100.
Message 91 of 138 (287 Views)

Re: Missing Elfs from Daily Winnings

★★★ Newbie

I definitely did not get elves for the last two tunnels I opened (been stuck on 18 for three days now).

 

I've completed 15 tunnels.

I've been awarded 2 elves from consecutive days played.

 

I should be at 21 elves but I'm currently at 18 (as I stated, for three days now) so it appears I'm missing 3 elves.

 

70-80 minute wait for live chat is not acceptable and no email option is simply sad.

 

The box that pops up showing the prizes awarded has not appeared the past couple days, and exiting to Krustyland and ringing the bell has done nothing to help.

Message 92 of 138 (271 Views)

Re: Missing Elfs from Daily Winnings

★★★ Newbie
13badwulf13

4 missing elves
15 tunnels cleared
3 from my 5 day streaks
only 18 total elves!!!

Opened a ticket sunday was hopeful
checked on my ticket Tuesday still hopeful
Emailed by ea support Tuesday night now I'm disappointed, hurt, and have no resolution
I felt like there is no fix and I was given very little info or support. I'm not happy
Message 93 of 138 (268 Views)

Re: Missing Elfs from Daily Winnings

★ Novice

2 elves are missing.

14 tunnels opened.

2 five day streaks.

Playing on an Ipod 4.

Message 94 of 138 (258 Views)

Re: Missing Elfs from Daily Winnings

[ Edited ]
★ Novice
Missing 2 elves tunnel 14 and 15 didnt open. I didnt pay attention if i was awarded the 100 presents but definitely no elves.

Initial 4 + 3 for the daily streaks + 15 tunnels should be 22 elves. I only got 20

Edit: now missing 3 elves. Tunnel 17 failed to open.
Message 95 of 138 (251 Views)

Re: Missing Elfs from Daily Winnings

★★ Novice
Another missing elf from Tunnel 16.
I should have 23 elves, but got only 19.
4 start
16 from daily tunnels
3 from weekly rewards

And no 100 gifts bonus!!!!
Message 96 of 138 (243 Views)

Re: Missing Elfs from Daily Winnings

★★★ Newbie
I am missing 2 elves. Should have 21 only 19 showing.
Message 97 of 138 (241 Views)

Re: Missing Elfs from Daily Winnings

★★★★ Novice
Missing 3 elfs,
16 tunnels opened and completed within 24 hours
3 five day streaks
Ipad and iPhone 4s
Message 98 of 138 (236 Views)

Re: Missing Elfs from Daily Winnings

★★★ Newbie
I should have 23 elves - right now at 21 - very frustrating! Finish the daily task but elf cave does not open. I'm awarded the prize and the time completion bonus but no elf. Please fix this!
Message 99 of 138 (233 Views)

Re: Missing Elfs from Daily Winnings

★ Novice

I didn't get an elf for Tunnel 16 either.  I conacted EA about the first missing elf and they credited me 50 presents.  I guess I'll do the same for this missing elf as well.

 

I was missing an elf for my third weekly bonus, but he turned up in Krustyland.

Message 100 of 138 (224 Views)