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Missing Elfs from Daily Winnings

by bunnydud
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Missing Elfs from Daily Winnings

★★★★ Apprentice

Many players on tstoaddicts are stating they are missing Elves from the game. Like it hits 15-16 and just stops adding anymore. 

 

To date, each player SHOULD have received 4 Elves from the Toy Shop in the beginning of the questline. 

 

To date, each player SHOULD have received 1 Elf for each Santa's Task/Elf Tunnel unlocked. 12 so far with the 13th about to open. 

 

To date, each player playing the game for 5 days in a row at least once a day SHOULD have recieved 1 Elf for every time they hit the 5 day bonus mark (which normally paid out a Mystery Box outside the Event). 

 

So TO DATE, players SHOULD have at LEAST 16 Elves if all items finished with more adding for 5 day streak and additional Tunnels opened. 

 

Contacting reps has proven spotty. Many spoken to do not play the game or have not for too long, so they do not understand the issue that is going on. As this game is HIGHLY reliant on earning presents for the Holiday Event, and Elves are the #1 earning power for them...this issue needs to be addresses ASAP. 

 

If YOU are missing Elves, please post your info below

 

How many Elves are missing? 

How many Tunnels opened?

How many 5 day streaks?

Device playing on. 

 

Together we can get this issue corrected for ALL impacted players. 

Bunny

Message 1 of 138 (2,055 Views)

Re: Missing Elfs from Daily Winnings

★★★★ Novice
3 missing elves
12 tunnels cleared
3 from daily play award
16 eves total
Message 2 of 138 (1,938 Views)

Re: Missing Elfs from Daily Winnings

★★★★ Novice

I have 1 missing elf -

My workshop has 18 busy making toys.

A few minutes ago I was awarded a third elf for daily play, so I should have a total of 19, 16 as outlined in the post that began the topic (4 from the workshop, 12 from clearing tunnels), plus the 3 that came from daily play awards.

Message 3 of 138 (1,923 Views)

Re: Missing Elfs from Daily Winnings

★★★ Newbie
Im currently sitting at 17 elves but would expect to have 19 at this point. Original 4 from toy shop, 12 from tunnels and 3 from 5th day playing bonuses.

I actually noticed on my last 5th day bonus that the elf did not emerge from the tunnel.
Message 4 of 138 (1,892 Views)

Re: Missing Elfs from Daily Winnings

★★★★ Novice

Currently i have 15 elves busy at the workshop.

I've been awarded 3 from daily playing,

 12 from unlocking the daily tasks and 4 to begin with. In total I should have 19 so i'm missing 4..

Message 5 of 138 (1,876 Views)

Re: Missing Elfs from Daily Winnings

★★★★ Novice

Hey,

 

I've got 2 elves missing, 1 from tunnel 8 and 1 from tunnel 12
12 tunnels opened, busy with 13

I've got 2 5day streaks (should get nr3 today)
playing on android phone

What's happened to me is that after completing tunnel 8 and 12, I didn't get the reward screen.  I still got the prize, the elf I didn't get, about the 100presents I don't know because I didn't look at my total.

Grtz, David

Message 6 of 138 (1,863 Views)

Re: Missing Elfs from Daily Winnings

★★★★ Novice

Hi I have also had some elves deported by the Feds.

 

I think I'm missing 3 or 4 elves (also the gifts the absentees would have made)

I started with 4, have opened and completed 12 tunnels, and have had 2 or 3 from the 5-day streak thing.

 

so I should have 18 or 19 but only have 15.

 

I'm playing on a Nexus 7.

 

Thanks in advance for your help

Message 7 of 138 (1,836 Views)

Re: Missing Elfs from Daily Winnings

★★★★ Novice
I have 1 missing elve as Well,

I now have 17 elves but there should be 18
4 That I got with the workshop
12 from opening tunnels, playing the 13th right now
And 2 from playing daily
Makes à Total of 18 but I've only got 17.

Message 8 of 138 (1,832 Views)

Re: Missing Elfs from Daily Winnings

★★★★ Newbie

2 elves missing

12 tunnels opened

3 from daily award

iOS 8.1.2 on iPhone 5s

 

I have 17 elves. 

 

Thank you for helping with the issue. If I hadn't read it on http://tstoaddicts.com/ I wouldn't even have realizied that I am missing some elves. 

 

 

Message 9 of 138 (1,812 Views)

Re: Missing Elfs from Daily Winnings

★★★ Newbie

2 missing elves

11 tunnels cleared

At least 2 daily play award bonus

I have 17 elves

Message 10 of 138 (1,806 Views)

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