MY TOWN IS GONE IM BACK AT LEVEL 1

by hugogonzal35
Reply

Original Post

Accepted Solution

MY TOWN IS GONE IM BACK AT LEVEL 1

★★★ Newbie

i stopped playing the game for almost a year because the device i had didnt support it. Now that i try to oppen my origin  /EA account on my iphone 8 it dosent have all the things i had bought and built in the game. What can i do??? All the progress i had, and all the things i payed for over the years is gone

 

Message 1 of 2 (470 Views)

Accepted Solution

Re: MY TOWN IS GONE IM BACK AT LEVEL 1

Community Manager

Hi there, @hugogonzal35.

 

Are you sure you're logging in to the right account? If so, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Aljo.png

View in thread

Message 2 of 2 (423 Views)

All Replies

Re: MY TOWN IS GONE IM BACK AT LEVEL 1

Community Manager

Hi there, @hugogonzal35.

 

Are you sure you're logging in to the right account? If so, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Aljo.png
Message 2 of 2 (424 Views)