August 2020
i stopped playing the game for almost a year because the device i had didnt support it. Now that i try to oppen my origin /EA account on my iphone 8 it dosent have all the things i had bought and built in the game. What can i do??? All the progress i had, and all the things i payed for over the years is gone
Solved! Go to Solution.
August 2020
Hi there, @hugogonzal35.
Are you sure you're logging in to the right account? If so, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
August 2020
Hi there, @hugogonzal35.
Are you sure you're logging in to the right account? If so, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!