Login Error?

by dustinsnid86
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Original Post

Login Error?

★★★ Newbie

I've been playing tapped out on my Samsung Galaxy S3 for about a week now and I haven't had any issues with it at all. Today I finally linked my game with my Origin account, and it worked ok for about an hour, and when I went to go back to the game it prompted me to login to my Origin account, but now every time I try to login it, a message comes up saying "An error occurred processing the login. Please retry". I've reset my phone, uninstalled and reinstalled the app, and changed my Origin password, and I keep getting this error every time, has anyone else had this problem? Is there a solution, or do I just have to cross my fingers and hope it fixes itself.

 

....I'm started to think I should've just kept playing anonymously. 

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Re: Login Error?

Linking your account with Origin saves your game to their servers. Which in turns leads to server issues. The error message I have read other players having that issue too. I am not sure if there is a fix for the issue. You can contact a game advisor to see if they might be able to help.

 

Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next

You will then have the option for Answer HQ, Live Chat or Email

If you see live chat and want to wait, click it.

If you want to send an email, click that one.

Good luck!

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Message 2 of 3 (519 Views)

Re: Login Error?

★★★ Newbie

Thanks for the reply.

 

I'll try that in a bit and hopefully I can get some answers.

 

I'm just waiting because I tried the game again this morning and it installed 3 new updates, and actually finally let me sign in, but then it started doing more updates and says it's doing 175 updates now? I don't know what's going on with this lol

Message 3 of 3 (513 Views)