[Info Request] Springfield reset after latest update on Android

by EA_Spectre
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Original Post

Springfield reset after latest update on Android

★ Novice

 

  1. Origin ID: missha1226
  2. Device (Android version): Samsung SCH -R820
  3. Timestamp (date, time, timezone): MAY 2 2013 7:04 EASTERN STANDARD TIME
  4. Your level before: 26
  5. Your level after: 4 eVERYTHING IS MISSING BUT THE SIMPSONS HOUSE AND THE LEMON TREE. 

 

 

Message 331 of 338 (880 Views)
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[Info Request] Springfield reset after latest update on Android

★ Guide

I ran the Android update, as prompted this morning (approx 4:15bst) and successfully saw the series 24 yard sale dialogue between Homer and Lisa. Using the 24 icon I purchased and placed into my Springfield (as this is limited time)
6x Laramie vending machines
4x Devil Donuts Carts
And one each of the Excellence Statues, Frink MHV and Duff Party Bus.

When I arrived at work and opened my game, the Whacking Day launch conversation re-ran.
I had lost the purchased items, BUT the money and donuts had been removed from my account.

I uninstalled the game, reloaded and rerun all updates, logged on and the items, money and donuts were gone, and whacking day tasks were still prompted in the task bar.

Message 332 of 338 (894 Views)

Re: [Info Request] Springfield reset after latest update on Android

★★★★ Novice

Sorry that question was from me:

 ran the Android update, as prompted this morning (approx 4:15bst) and successfully saw the series 24 yard sale dialogue between Homer and Lisa. Using the 24 icon I purchased and placed into my Springfield (as this is limited time)
6x Laramie vending machines
4x Devil Donuts Carts
And one each of the Excellence Statues, Frink MHV and Duff Party Bus.

When I arrived at work and opened my game, the Whacking Day launch conversation re-ran.
I had lost the purchased items, BUT the money and donuts had been removed from my account.

I uninstalled the game, reloaded and rerun all updates, logged on and the items, money and donuts were gone, and whacking day tasks were still prompted in the task bar.

Message 333 of 338 (893 Views)
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Springfield reset after latest update on Android - lost purchases

★★★★ Novice

As an update - am being prompted for non-existant whacking day tasks now. arrrgggh

 

 

 

Message 334 of 338 (886 Views)
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[Info Request] Springfield reset after latest update on Android

★★★ Newbie
 

 

  1. Origin ID: janicen697
  2. Device (Android version): Sony Xperia Tipo (Android 4.0.4 )
  3. Timestamp (date, time, timezone): 14 5.13 , 16:30, GMT+1 (Germany)
  4. Level before: 17
  5. Level after: 1 (complete reset) 
Message 335 of 338 (853 Views)
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Re: [Info Request] Springfield reset after latest update on Android

★★★ Apprentice

Haven't you see that the topic is marked as solved? We are still a lot with this issue but for EA it is solved and they ignore our request... 

Message 336 of 338 (848 Views)
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Re: [Info Request] Springfield reset after latest update on Android

★★★ Apprentice

Haven't you see that the topic is marked as solved? We are still a lot with this issue but for EA it is solved and they ignore our request... 

Message 337 of 338 (846 Views)
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[Info Request] Springfield reset after latest update on Android

★★★ Newbie

1. arado80.ar

2. Samsung Galaxy S3 mini (I8190) 4.1.1

3. 17-05-2013 3:00 PM

4. Level 14 or 15

5. Level 1 (Complete data wipe)

 

 Please help, thanks!

 

I have bought some donut-tickets   smileysad:

Message 338 of 338 (842 Views)
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