Homer disappeared [ Edited ]

[CarabantesX]

Does anyone has this happened? You know that happens or fix it?

[EA_Zoe]

Did you contact support like @wadebear recommended in your earlier thread @CarabantesX? 

[CarabantesX]

Yes, but I do not receive answer. I can only hope, I think

[wadebear]

How did you choose to contact them?  If you selected email you may not hear back for several days.  Do you have the call back option available?  It's not available in all countries and not there at all hours of the day, but it's generally the best way to get results for a problem.