October 2015
October 2015
This exact same thing happened to me, it crashes on me every time. I've tried clearing it on both an iPad and a galaxy s5 phone. I really hope it gets sorted quickly, I hate trying to play catch up.
October 2015
I'm locked out too - exact same screen. I also dodged the story-telling bug. Well, that event sure was fun. 😠
October 2015
I'm having the same issue, I click on the OK Button and it freezes every single time, both on Tablet and Phone
October 2015
Hi. Zephyr gained the first prize of the first act. Appears you got the resources. Click "OK". The game crashes.
October 2015
October 2015 - last edited October 2015
I was able to log into my account without issues this morning and clear the kids around the campfire task fine but as soon as I click on "OK" on the Item Unlock pop-up the game crashes!
I even tried waiting until all the children had dispersed from the area before clicking on "OK" and the game still crashes.
I have tried all the normal troubleshooting that EA advises you try without luck.
Please have this resolved as soon as possible. Rather frustrating starting a new event to only have issues right away!
Not a good start EA!
October 2015
Exact same issues!
I was able to log into my account without issues this morning and clear the kids around the campfire task fine but as soon as I click on "OK" on the Item Unlock pop-up the game crashes!
I even tried waiting until all the children had dispersed from the area before clicking on "OK" and the game still crashes.
I have tried all the normal troubleshooting that EA advises you try without luck.
Please have this resolved as soon as possible. Rather frustrating starting a new event to only have issues right away!
Not a good start EA!
October 2015