Hacked account

[rxug800AFAibeo]

My account somehow, I suppose, was hacked. My nickname was changed not by me, also I guess my security question was changed

my nickname was gravis13, and now shown as RXUG800AFAIBEO 

is there any chance to have full control back?

By the way this change not in all games. In battlefield for example still Gravis13, but in Simpsons tapped out it's changed. Also it's changed in my account settings in EA 

[Warrrior6081]

@rxug800AFAibeo maybe this website http://help.ea.com/sg/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ help and make a police  report

[Warrrior6081]

4 important Cyber security Prevention steps

1 check your computer or laptop got malware , virus or spyware 

http://usa.kaspersky.com/internet-security-center/internet-safety/what-is-malware-and-how-to-protect...

2. use EA login verification (2 step verification)

3. check the website is it the official website not the fake website, The real website are https://www.origin.com and http://ea.com

4. beware of spammer email or call that pose as the employee of Electronic Arts, police or government officials. Make sure to verify whether is truly the employee of Electronic Arts, police or government officials before you sent your personal information.