Getting donuts when I haven't purchased any

[XipXiphos]

Thank you for the update

[771508momo]

Hi i'm having the same problem as other. I bought a 4.99 bundle of donuts on oct 5, now every 24 hrs I get the same "your purchase was successful" message and extra donuts. I am on a Kindle fire, never used a 3rd party hack. Im concerned I will be charged for the extra donuts I haven't bought. This seems to have been going on since july for others. 

[bluyoshi88810]

Since I've bought the stack of donuts bundle on October 5th, I've gotten the "Your purchase was successful" message" twice. There were no emails indicating there were purchases made.

[casby]

Bought the squeaky voiced teen bundle with donuts on the 8th at like 9pm local time, and every 24 hours after that point when I log in I get the same popup, added 120 donuts but no charge appears for them (this even happened this morning when I made extra sure that in app purchases were turned off first, I failed to check that prior to the nighttime 10th visit to my town and purchases were still turned on).

while I am super relieved this bug isn't recharging us for the donuts that we didn't buy, it is still bad for me. I don't like the worry of can I spend donuts (which I had like 367 after the legit purchase, I actually grabbed a screenshot of the buy menu the first time just out of habit) or will this make EA think that I am spending donuts I didn't pay for (and then retroactively charge me for them).

no third party usages or hacks. fire hd 6 (4th generation) fire OS 5.4.01

[abc1348687481]

I bought Shelby Manhattan on 7th October and have been getting the extra donuts (60?) since then. Shelby did have a bonus offer attached to it, so I wasn't worried at first. I've checked my Amazon account and luckily I'm not being charged - I'm also on a Kindle Fire HD 6. I tried logging off and on again but all that happened was it said my progress hadn't been saved (it had) and carried on with the free donuts.

EA - can you confirm if we can use these donuts or are you either going to charge for them or take them away?

[771508momo]

 I emailed EA games and they said basically the glitch is nothing to do with them and offered me some free donuts for the hassle. Has anyone tried to contact Amazon? I uninstalled then reinstalled the games which intially stopped this happening. But I accidentally tapped on buy a scratch card instead of the free daily kwic e mart one, but then cancelled ( and got the "you made maggie cry" screen) and the free donuts started all over again! I'm nervous that Amazon will try to charge me, even though my account has a 2 step authentication before I can buy in game.

[abc1348687481]

I've never found Amazon Customer Services particularly helpful...

[georgemini110]

About 6 times now I have received donuts, more than a hundred at a time, with the message "purchase successful" when I have not made a purchase. I have contacted Amazon.co.uk and they assure me that there is no evidence of dont orders being plced. Anyone any ideas?

[Muhsterino]

Several other players have reported the same issue, have a look at this thread:

https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Getting-donuts-when-I-haven-t-purchased-any/td-p/6...

[beingbrandi]

This is happening to me also.