April 2016
April 2016
Doesn't really helps but at least they say they are working on it...from chat
I had words with the specialist team and I can understand how disappointing it is. Some of the customers have reported this issue. Our team is aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into.
April 2016
I contacted technical support and had them rewind my account a few days. I lost progress on several things and may not be able to finish the monorail tasks this week, but I'm no longer in Act 2 and am able to hand in items again.
April 2016
April 2016
I am having the same problem and EA does not give a number for help or an email. The only way to do anything is in the forum. I do not expect them to fix it anytime soon. This is why I no longer spend money on the game. They do not help their customers at all.
April 2016
Same issue as others have already reported. When I started the game this morning, old holiday questlines appeared and populated. After logging in later, the questlines had disappeared, but I had already started the jail quest with Snake from Act 3. Now he is unlocked to cause lawlessness and big bandits are in the town. I get pistols as a drop from bandits too, but cannot exchange anything at the General Store as it crashes when I try to do so.
April 2016
My husband is having the exact same problem with the General Store. He tries to cash in and it freezes and then kicks him out. We've tried everything and nothing will work. He's frustrated as heck cause now he's losing out on Act1
April 2016
I'm having the same problem. It started yesterday for me. Everything else works (except an issue with friends, but that's a separate issue) but as soon as I try to trade things at the general store, my game crashes. I've uninstalled/reinstalled, rebooted my iPad, tried other devices, nothing works.
April 2016
So it's been 3 days now since I first reported the issue and no fix or acknowledgment from EA.
April 2016
I'm with you tried to contact ea again just sends you here. Nothing being done about this