Re: Games crashes at general store

by tburky
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Original Post

Re: Games crashes at general store

★★★★★ Newbie
I have the same problem. Had the old quests, the handguns and shutting down when I try to hand in stuff.
Still stuck on 3/4 hand ins from day 4, really annoying. Probably cannot finish act 1...
Message 21 of 40 (493 Views)

Re: Games crashes at general store

★★ Novice

Doesn't really helps but at least they say they are working on it...from chat

 

I had words with the specialist team and I can understand how disappointing it is. Some of the customers have reported this issue. Our team is  aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into.

Message 22 of 40 (490 Views)

Re: Games crashes at general store

★★★ Newbie

I contacted technical support and had them rewind my account a few days. I lost progress on several things and may not be able to finish the monorail tasks this week, but I'm no longer in Act 2 and am able to hand in items again.

Message 23 of 40 (486 Views)

Re: Games crashes at general store

★★★ Newbie
How do you fix this? I'm having the same problem
Message 24 of 40 (476 Views)

Re: Games crashes at general store

★★ Novice

I am having the same problem and EA does not give a number for help or an email. The only way to do anything is in the forum. I do not expect them to fix it anytime soon. This is why I no longer spend money on the game. They do not help their customers at all.

Message 25 of 40 (474 Views)

Re: Games crashes at general store

★★ Novice

Same issue as others have already reported. When I started the game this morning, old holiday questlines appeared and populated. After logging in later, the questlines had disappeared, but I had already started the jail quest with Snake from Act 3. Now he is unlocked to cause lawlessness and big bandits are in the town. I get pistols as a drop from bandits too, but cannot exchange anything at the General Store as it crashes when I try to do so.

Message 26 of 40 (471 Views)

Re: Games crashes at general store

★★★ Newbie

My husband is having the exact same problem with the General Store. He tries to cash in and it freezes and then kicks him out. We've tried everything and nothing will work. He's frustrated as heck cause now he's losing out on Act1

Message 27 of 40 (433 Views)

Re: Games crashes at general store

★★ Novice

I'm having the same problem. It started yesterday for me. Everything else works (except an issue with friends, but that's a separate issue) but as soon as I try to trade things at the general store, my game crashes. I've uninstalled/reinstalled, rebooted my iPad, tried other devices, nothing works.

Message 28 of 40 (415 Views)

Re: Games crashes at general store

★★ Novice

So it's been 3 days now since I first reported the issue and no fix or acknowledgment from EA. 

Message 29 of 40 (399 Views)

Re: Games crashes at general store

★ Novice

I'm with you tried to contact ea again just sends you here. Nothing being done about this

 

Message 30 of 40 (377 Views)