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Game keeps crashing

by debrasmith58
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Original Post

Game keeps crashing

★★★★ Newbie
Since the last update the game keeps crashing when you go to tap things.
Message 1 of 13 (178 Views)

Re: Game keeps crashing

Have you done any trouble shooting?
Hardclose game
Shut off device
Cleare cache
Free up space

Tried another connection/wifi
Switched devices

If connected to Origin: done a delete/reinstall of the game?

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Message 2 of 13 (165 Views)

Re: Game keeps crashing

★★★★ Novice
Same things happening with me. Ive done all the things that you usually do to try and fix the game both nothings working. Since the tap ball event ended i cant do anything in my town without the game crashing
Message 3 of 13 (157 Views)

Re: Game keeps crashing

★★★★ Novice

This happen to me after last update

Message 4 of 13 (149 Views)

Re: Game keeps crashing

★★★★ Novice
Mine keeps crashing when going to the far right, desperately need help!?
Message 5 of 13 (140 Views)

Re: Game keeps crashing

★★★★ Novice
Mine keeps crashing when going to the far right, desperately need help!?
Message 6 of 13 (138 Views)

Re: Game keeps crashing

[ Edited ]
★★★★ Novice

I can go to my sea area and stuff but when I move from landing zone to the sea area my game crashes. The area where it crashes contain some shops aswell as moe's and I had Homer in there so I stored Marge and now I don't have crashes anymore. But when I put it back it crashes again after a while.

 

So if your game crashes around a certain area try storing a character/building combo that you put there.

 

Quite annoying if you ask me.

 

 

I did contact EA and they told me that their developers are working to fix the problem and to contact again if it hasn't been fixed in 24h.

Message 7 of 13 (123 Views)

Re: Game keeps crashing

★★★★ Novice

I think the crash problem is with vandalized buildings. Like moes, school and the town hall. Like I said in an earlier post I had a problem with moes. Storing it solved my crashing issue but once placed and waiting a while I had the crash issue. Probably a friend that visited my town that vandalized the building.

 

Message 8 of 13 (107 Views)

Re: Game keeps crashing

★★★★ Novice

In my City can i clean all Buildings ecept for the House which sprayd.

My Tablet startet new aufter the crash.

Message 9 of 13 (88 Views)

Re: Game keeps crashing

★★★★ Novice

The thing is whenever i scroll to the right, it closes no matter what, I can't even click on the character that is in the area without it closing, it's starting to  bug me now :


@larsyuipo wrote:

I think the crash problem is with vandalized buildings. Like moes, school and the town hall. Like I said in an earlier post I had a problem with moes. Storing it solved my crashing issue but once placed and waiting a while I had the crash issue. Probably a friend that visited my town that vandalized the building.

 



Confused

 

Message 10 of 13 (68 Views)

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