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Re: Game frozen and playing harp sound? Read this

by adrianmcali
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Original Post

Re: Game frozen and playing harp sound? Read this

★★★ Novice
Still can't access the game after a week with the looping harp sound. Maybe EA should spend less time releasing android versions and get the apple one sorted!
Message 11 of 663 (4,525 Views)

Re: Game frozen and playing harp sound? Read this

★★★★ Novice
This is rediculas I've sent them an email an nothing! I've deleted my friends an still nothing, it's doing my head in!!!! I had an update yesterday got all excited then I still get this bloody harp!!!!!
Message 12 of 663 (4,515 Views)

Re: Game frozen and playing harp sound? Read this

★★★ Novice
I got canned emails from them for 4days, they only seem to check each case once a Day and it took 2days for their first, i answered the final email asking about all my device information 2days ago and still no reply. I would have been much happier with the we are aware of this issue and trying to fix it email. Not holding my breath that it will be fixed before valentines is over, really upset I will not be able to get the mini golf I was so excited when I saw it.
This kind of problem seems to happen to a bunch of people every time they update.
Message 13 of 663 (4,507 Views)

Re: Game frozen and playing harp sound? Read this

★★★ Novice
What does in app update mean? I hope something u have to update from the app center cause we'll never get into the game for an update
Message 14 of 663 (4,495 Views)

Re: Game frozen and playing harp sound? Read this

★ Novice
I too, got the same email about all of the device info. I basically told them that they were not even reading my email because my app works with other accounts, it is my specific Springfield I cannot access and this is on multiple devices. Anyway, I am guessing that since itnisnfriday it will be all weekend before this is approaching any real attention.
Message 15 of 663 (4,435 Views)

Re: Game frozen and playing harp sound? Read this

★★★ Newbie
I have the latest iOS and the latest version of the game since i uninstalled and installed it again. Regarding your other suggestions on disabling enabling email sync, I do not understand why that has anything to do with it. The only app that is not working is the Simpsons app. Hotfix now please!!
Message 16 of 663 (4,304 Views)

Re: Game frozen and playing harp sound? Read this

★★★★ Novice
I've had the update (when I install it an reinstall it) an its my specific Springfield not the actual game? I garantee that as soon as valentines ends (28th feb) we will all be able to go on it! It's a p!ss take really I am so annoyed of getting fobbed of by the ea!
Message 17 of 663 (4,275 Views)

Re: Game frozen and playing harp sound? Read this

★★★ Novice

I am having the same problem, have tried all those "suggested fixes" nothing works.

 

Very annoying EA !

Message 18 of 663 (4,225 Views)

Re: Game frozen and playing harp sound? Read this

★★★ Newbie
Having the same problem since yesterday! Very annoying! I can play anonymously and see all my friends and even go into their towns to collect hearts but I cannot login or I get the frozen donut and harp sound!!
Message 19 of 663 (4,174 Views)

Re: Game frozen and playing harp sound? Read this

★★★★★ Newbie
I am going on three day. Has anyone had this problem fixed.
Message 20 of 663 (4,048 Views)
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